Privacy Policy

Last Updated: October 16, 2026

Note: This is a draft privacy policy that should be reviewed by a legal professional before finalizing and launching the website.

1. Introduction

Opsyl ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website opsyl.in (the "Website"), use our services, or otherwise communicate with us.

2. Information We Collect

We may collect various types of information from and about you, including:

• Personal Information: Name, email address, phone number, company name, and other details you voluntarily provide through our contact forms, booking system, or when communicating with us.
• Usage Data: Information about how you access and use the Website, including IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other analytics data.
• Cookies and Tracking Technologies: We use cookie-free analytics (Vercel Web Analytics) that does not store cookies on your device.
• Communications: If you contact us via email, WhatsApp, or other channels, we may retain records of those communications.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To respond to your inquiries and provide information about our services.
• To process and manage service requests, consultations, and project engagements.
• To send you administrative information, such as updates regarding our services and changes to our terms, conditions, and policies.
• To improve our Website, services, and overall user experience.
• For internal analytics and reporting to understand how our Website is used.
• To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you voluntarily submit information through our forms or communications, you consent to our use of that information for the purposes specified at the time of collection.
• Legitimate Interest: We have a legitimate interest in processing your information to operate our business, provide our services, and communicate with you about those services.
• Contractual Necessity: When necessary to perform a contract with you or to take steps at your request before entering into a contract.

5. Data Sharing and Processors

We may share your information with trusted third-party service providers who assist us in operating our Website and delivering our services. These processors include:

• Website Hosting: Vercel hosts our Website and may collect standard log information and usage statistics.
• Form Processing: Web3Forms processes contact form submissions to deliver them to our email inbox.
• Booking System: Cal.com processes booking information when you schedule a call with us (if applicable).
• WhatsApp/Meta: When you contact us via WhatsApp, Meta processes that communication according to their data policies.
• Analytics: Vercel Web Analytics provides cookie-free analytics for our Website.
• Email Service: Resend may be used to send transactional emails (if configured).

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or legal requirements).

Specifically:

• Contact form submissions are retained for 24 months for business purposes.
• Email communications are retained for 36 months.
• Analytics data is retained indefinitely in aggregated form.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request correction of any inaccurate personal information we hold about you.
• Right to Deletion: You may request deletion of your personal information, subject to certain exceptions.
• Right to Withdraw Consent: Where we process your information based on consent, you may withdraw that consent at any time.
• Right to Data Portability: You may request to receive your personal information in a structured, commonly used format.

8. International Data Transfers

Our Website is hosted on Vercel, which may transfer data to the United States and other countries. By using our Website, you consent to such transfers.

9. Security Measures

We implement appropriate technical and organizational measures to help protect your personal information from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access, and other unlawful forms of processing.

These measures include:

• Encryption of data in transit using HTTPS/TLS.
• Secure storage of collected data.
• Access controls limiting who can view your information.
• Regular security assessments and updates.

10. Children's Privacy

Our Website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from a child under 13, please contact us immediately so we can take appropriate actions.

11. Do Not Track

Our Website does not track users over time and across third-party websites to provide targeted advertising, and therefore does not respond to Do Not Track (DNT) signals.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when this Privacy Policy was last revised. Any changes will become effective immediately upon posting the updated Privacy Policy on the Website.

13. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your rights regarding your personal information, please contact us at: